Which is the better product when you are considering a new counter-top? Quartz or granite and I’m talking about man-made quartz, products like Silestone/Caesarstone/ect not natural quartz slabs.

Well, that’s a simple question with a complicated answer.

Whenever I’m asked that question I ‘m not really sure how to reply. Both products are good, solid material for counter-tops and I must say that we’ve made counters for customers from both product lines that I would be happy to put in my home. I think it’s hard to lose with either man-made quartz or granite but that would be side stepping the question.

I would have to say that from most angles the man-made quartz has more reasons to make it the better choice. The only thing going against quartz is the fact that it is “man-made” and since I like the variation that you find in natrual stone I would have to say I personally prefer the natural stone over man-made quartz. There, I said it. I would pick natural stone over a man-made product in most situations.

Ah ha you say! I’ve qualified my statement again.

You’re right. I did and that’s because in a few situations the man-made is a superior product to natural stone.

What are customers willing to pay for? Quality – definitely. Customer Service – always. Environmentally conscious companies – maybe. Safety, ethical treatment of employees, community conscious companies???

 I think we have it mixed-up. Customers shouldn’t pay for quality, quality drives sales. Customer Service? Please, without good customer service you lose customers. Environmental – We are all responsible for our environment so there might be a cost for this but we all have to really think about this one. Safety, ethical treatment of workers, community conscious companies…?

Yes, I think we all need to consider these items. There is a cost for this and although it’s not a lot, it is real and we as consumers need to think of this and act upon it.